Refund policy

Return & Refund Policy

Return Policy

• Returns are applicable only to items eligible for return.

• A return request must be submitted within 2 days of receiving the order.

• The product must be unused, unworn, unwashed, and undamaged, and must be in saleable condition.

• All original tags must be attached, and the item must be returned in its original packaging.

• Returns must include original packing materials, invoice, courier receipt, and any related documents.

• Items must be securely packed to prevent damage during transit.

• Damaged or soiled products will not be accepted.

• Once your return request is reviewed and approved, we will notify you and arrange a reverse pickup within 2–3 business days.

• After the product reaches us and passes our quality check, the refund will be processed within 5–7 business days.

• Made-to-tailor items are not eligible for return or refund.

• Altered articles are not eligible for return or refund.

• Customized and sale items cannot be returned or refunded.

---

Refund Policy

• Refunds are applicable only for eligible return requests that successfully pass inspection.

• Once your return is approved, your refund will be initiated within 5–7 business days through your original payment method.

• Shipping charges are non-refundable and may be deducted from your refund amount.

• If your refund hasn’t reflected after 7 days, please contact our support team, and we’ll be happy to assist you.